Frequently Asked Questions -RV Camper Rentals Myrtle Beach

We offer a variety of RVs including Class C, travel trailers, and fifth wheels.

Renters must be at least 25 years old. There are no exceptions.

• Cups
• Plates
• Bowls
• Silverware
• Pots
• Pans
• Keurig
• Kitchen Utensils (wooden spoons, can openers, spatulas, etc)
• 4 Camp Chairs
• Camp Mat
• 2 Tanks of Propane
• 4x Rolls of Toilet Paper
• 1x Roll of Paper Towels

Add-ons: Can be added during booking

• Linens
• 10' X 10' Canopy
• 6FT fold down table
• Pop-Up Firepit
• Large Crock-Pot
• Air Fryer

You do not have to be present when we deliver the RV. We reach out the day before to coordinate when you may be arriving. Keys will be on a hook or on the counter as you arrive. Everything will be unlocked and hooked up upon your arrival. We will send pictures via text / email. We do ask that you let us know when you arrive.

Yes, just please ensure you do any dishes, and leave them on a dish mat or put away, and sweep your way out of the RV, we will handle the rest.  We understand messes can happen, but we ask that you wipe surfaces, take out the trash, do the dishes, put them away, and clean up to the best of your ability as we provided it to you. There are basic cleaning supplies provided to help with this as part of our prep fee. 

We ask that you checkout of the unit no later than 930 AM unless otherwise arranged. This gives us time to get everything out of the campground on time for the next camper to use your site.

 Awnings are allowed to be used; however, they are really only meant to be used for shade from the sun. Wind and rain are the most common reasons awnings can become damaged. It is the responsibility of the renter to bring the awning in if leaving the RV for a period of time, or if there is wind higher than 10 mph shaking the awning causing strain or if there is heavy rain expected with and/or without wind. If the awning is not tilted the weight of the water collecting on top from the rain can collapse the awning causing damage to the fabric, arms, or the entire system. The cost to repair will be the responsibility of the renter if this rule is not followed. This can exceed $2,000.00 and may not be covered under your rental insurance.

 If you require us to move your RV during your stay to another site due to campground availability, there will be an additional $125 fee charged to your reservation. To get around this, we highly encourage you to site lock if available from the campground so that your site does not switch or change multiple times during a reservation once you book with us. 

 At any point during your trip, we would like you to communicate any questions or concerns with us no matter how small they may seem. This will help us ensure you have a successful rental and not run into any issues upon check-out. While we are not online 24/7 we will provide emergency service after hours for major mechanical concerns (water leaks, drainage issues, power issues, fridge/freezer, HVAC, etc. Concerns about the camp site or the campground itself need to be addressed with the campground directly after hours. We establish a group text with the owner and main drivers so that anything can be addressed by who is available. We expect that upon arrival issues and concerns will be communicated in this group text. Items that are not a hinderance on the overall function of the RV (Cable/TV issues, light burnt out, remote batteries, etc.) will be addressed the following day. 

 Yes, however we highly recommend you book a full hook-up site at a campground. Full hook-up means the site has power, water, and sewer hook-ups. If you are at a campsite that does not have full hook-up, we will charge a $60 dump fee upon check-out.  You will be required to empty it yourself in order to avoid further charges for us having to come out. 

 Golf Carts and Electric Vehicles are prohibited from being plugged into the outlets of our RV. The pedestal at the campsite must be used instead. If one of these is plugged into one of the outlets, it can fry the electrical panel, a cord, or converter in the RV. 

 The grey pulls will already be open upon your arrival at full hookup sites. The black ones will not be and will be required to be pulled at least every 3 days to drain the toilets. We will provide instruction on the location of those for the specific unit rented following setup for your reservation. 

 We have a 0% tolerance for smoking or vapes IN our RVs. If we find that smoking occurred, we reserve the right to charge the excessive cleaning fee to the security deposit outlined in our rental agreement. 

All of our RVs allow pets and we do not charge a fee, however, if we find that the cleanliness is a concern due to a pet, we reserve the right to charge an excessive cleaning fee to the security deposit outlined in our rental agreement. 

 Some campers come with an outdoor kitchen with a grill, Please contact us if you would like something additional. 

We do offer long term stays, however leases may not exceed 28 days. A new lease will need to be signed every 28 days. There are many laws and regulations governing this. This is also subject to availability.

 You’ll need to bring personal items, bedding, towels, food, and drinks. We’ll provide the RV, essential utilities, and the campsite. 

Non-Refundable Deposit: The initial reservation deposit is non-refundable and will be retained by MTRV Rentals in the event of cancellation, regardless of timing or circumstances.

Cancellations Made 7 or More Days Prior to Scheduled Pickup: For cancellations occurring at least 7 days before the scheduled pickup date, the Renter is entitled to a refund of 75% of the total rental fee, excluding the non-refundable deposit. MTRV Rentals will retain the remaining 25% of the rental fee along with the deposit.

Cancellations Made Within 7 Days of Scheduled Pickup: For cancellations occurring within 7 days of the scheduled pickup date, the Renter is entitled to a refund of 50% of the remaining rental fee, excluding the non-refundable deposit. MTRV Rentals will retain the remaining 50% of the rental fee along with the deposit.

Paid-in-Full Reservations: Once a reservation has been paid in full, it remains non-refundable. However, MTRV Rentals will offer a one-time opportunity to reschedule the reservation within a date not to exceed 365 days from the original reservation date. Any additional rescheduling or cancellations will be subject to standard cancellation terms.

This policy is binding and applies to all reservations. MTRV Rentals reserves the right to enforce these terms and conditions fully.

 No experience is required! Our RVs are easy to use, and we provide full instructions on how to operate them. If you have any questions or need assistance, our team is here to help.